3 Examples of Why You Need To Personalize Your Mass Text Messages

Megan Reninger by Megan Reninger

When you personalize your mass text message, you get better engagement and improved response rates. Personalization allows you to insert custom fields that automatically fill in with your contacts information. Users can upload data that includes: first name, last name, appointment dates, doctor names, invoice amounts, etc. The possibilities are limitless!

We're finding that customers who use personalization in their text message are able to communicate more effectively to their recipients, ultimately saving more time. Here are a few ways in which different industry users can utilize this Text Templates feature:

STAFFING & HR - IMPROVE ENGAGEMENT AND RESPONSE RATES

- Personalize messages when trying to fill jobs or open shifts
- Missing time-sheets, including dates
- Training checklist information

staffing

HEALTH CARE - REDUCE APPOINTMENT NO SHOWS

- Appointment reminders with dates and times
- Payment reminders with due dates, amounts, or account numbers
- Personalized patient wellness checks
- Shot reminders for specific vaccinations
- Create signatures for users; or different locations

dr. template 2

PROPERTY MANAGERS - REACH MORE TENANTS

- Past due notices & collections with due dates, amounts, and account numbers
- Rent reminders with amount, unit number,  and tenant name
- Scheduled maintenance with dates and type of task

Property Management

Templates, personalization, and signatures have been some of our most requested features, and we're excited to hear your feedback so we can continue to improve upon it. Let us know what you think in the comment section below or don't hesitate to reach out to our Customer Experience team.

Try Text Templates

About Call-Em-All

Call-Em-All's mass texting service, voice broadcasting, and text conversations help organizations deliver important messages quickly and maintain better engagement with contacts.

Since 2005, we've delivered more than 1.2 billion voice calls and text messages for companies in healthcare, education, staffing & human resources, property management, utility, non-profits, and religious groups.

We're different because of our culture. We believe it's our biggest competitive advantage. We're passionate about creating positive experiences for our customers, and ensuring that our platform isn't being used to spam marketing or political messages.

fill-headshot-lightblue Megan Reninger fill-headshot-dots About Megan Reninger
Megan Reninger is a Digital Marketing Analyst at Call-Em-All with experience in content writing, social media management, and SEO optimization. A writer by day and a reader by night, she's an Austin native with a passion for baking and traveling. She is currently pursuing her Master of Business Administration - Marketing degree at Abilene Christian University.

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