Occasionally, we find that people are confused by the terms "Group Size" and "Unique Count." If you're signing up for an account or monitoring your account, these explanations may be helpful.
Group Size: A group size is the maximum count of phone numbers you are allowed to contact in one month.
Unique Count: The unique count is just that. It counts how many individual, ten digit phone numbers your account has sent messages to at that point in the month.
For instance, if you are on the 25 group size and contacted 25 numbers on the 1st day of the month, your unique count has reached your maximum group size. If you were to add or change numbers in your contact list, your unique count would increase beyond your group size.
If your unique count exceeds your group size, you can wait until the unique count resets at your renewal date or purchase the next level of service.
Typical User Profile: Organizations, clubs, and churches sending weekly reminders to a regular list of phone numbers tend to get the most benefit from the Monthly plan.
Alternative Option (Tip): If your contact list changes frequently, the Pay-As-You-Go plan may be your best option.