Tuesday Tips: Viewing Messenger Activity

Call-Em-All by Call-Em-All

If you have messenger users as a part of your group calling account, we'd like to share some tips for managing messenger details.

If you have not set up messengers, these users are simply "sub-accounts" with their own login information. Messengers are great for various users in organizations such as Sunday School teachers for churches, coaches for sports teams, teachers for schools, or even recruiters for staffing companies. Don't worry, this feature is already included in your service!

Monitoring Messenger Activity

To monitor messenger usage or to see who created a particular broadcast, go to Reports-->Messenger Activity. Note: You will need to be logged into the master account to view these.

 

reports

Here you will see all the messengers listed for your account. Click on the messenger's name to view a detailed report.

 

activity

Here, you will see which broadcasts were sent by a particular messenger.

balance

About Call-Em-All

Call-Em-All's mass texting service, voice broadcasting, and text conversations help organizations deliver important messages quickly and maintain better engagement with contacts.

Since 2005, we've delivered more than 1.2 billion voice calls and text messages for companies in healthcare, education, staffing & human resources, property management, utility, non-profits, and religious groups.

We're different because of our culture. We believe it's our biggest competitive advantage. We're passionate about creating positive experiences for our customers, and ensuring that our platform isn't being used to spam marketing or political messages.

fill-headshot-lightblue Call-Em-All fill-headshot-dots About Call-Em-All
We help staffing, religious, education, property management, healthcare and other organizations share important info with our automated messaging service.

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