Customers use Call-Em-All's mass messaging service to deliver personalized, informational, emergency text messages fast. In some cases, the messages are solely notifications that don't require a reply. However, most messages are designed to engage contacts, which is when conversational texting comes in handy. We view conversational texting as a complement to our automated mass messaging services, not as a separate feature!

What is Conversational Texting?

Conversational texting is used when companies need a documented, seamless way of engaging with a contact one- on- one, either after the recipient has replied to a mass message or when you need to contact that person directly. It's exactly how it sounds: A conversation between you and one of your contacts. With our Text Conversations solution, you can manage replies, send individual messages, and view the message history.

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Benefits of Using Conversational Texting

The most significant benefit of conversational texting is that it provides a complete solution for your communication needs. We don't consider it to be a separate feature, but rather a product that goes hand and hand with mass messaging. If you send out a text broadcast to a large group of people and some of those people respond with questions for you, you'll want to reply using conversational texting and engage that contact.

Text Conversations Features

  • Use Templates from your message library
  • Insert custom fields (first name, last name, etc.) to personalize your message
  • Send MMS (image) messages; Pay-As-You-Go plan only
  • Opt contacts out of communications with Auto Opt-Outs
  • Access the product via the Desktop App, Mobile Browser, or Native Mobile App (Coming Soon!)

What Does It Cost?

  • For Monthly plans - all outbound messages and incoming replies are included at no additional cost. At this time, outbound MMS (image) messaging is unavailable.
  • For Pay-As-You-Go plans - outbound messages use one credit per 160-characters per contact, outbound MMS (images) messages are one additional credit per contact, and inbound messages are always free!