Frequently Asked Questions
Here are answers to your most commonly asked questions.
How Does It Work
[+]What are the basics?
[+]What happens when a person receives the call or text?
[+]What number shows in the Caller ID?
[+]How do I get my phone numbers to you?
[+]How do I get started?
[+]How fast is your system?
[+]Where do I go to download your software?
[+]Can I begin calling and texting numbers immediately?
[+]We’re a big company, can you support us?
[+]Where can I send calls & texts?
[+]What types of reporting do you offer?
[+]What will happen if a person doesn’t answer a call?
[+]Can a person transfer out and speak to a live person?
[+]How many times will you retry a call if a person does not answer?
[+]What is a text keyword?
[+]Can I have multiple text keywords?
[+]Do you offer an email service as well?
[+]Can I make marketing or promotional calls?
[+]Can I make political calls?
[+]What kind of messages do your users send?
[+]What if someone doesn’t want to receive my messages?
[+]What is the cost?
[+]How can I pay?
[+]What is a credit?
[+]Why credits instead of per-minute charges for calls?
[+]Do you have any hidden add-ons?
[+]What if someone wants to transfer out and speak to a live person?
[+]Do credits expire?
[+]Do I have to sign a contract?
[+]Are there any startup fees?
[+]What about monthly fees?
[+]Do you charge monthly fees for text keywords?
[+]What are your fees for texting?
[+]Is there an extra cost when I get a text message from your system?
[+]Do you share the numbers in my account/How safe are my numbers?
[+]Am I restricted to a 30-second long message?
[+]Can you send the call directly to voicemail?
[+]Why should I work with Call-Em-All?