- Identify yourself or your organization in your message.
- Pay close attention to the time you are sending messages, particularly when sending messages across multiple time zones.
- While our service allows recipients to opt out from receiving your messages if they answer your call or receive your text, you should have a process in place to allow people to opt out by other methods like calling or emailing you. You should then enter opt outs via our opt-out page, or permanently remove these numbers from your calling lists—ideally both.
- When promoting a text keyword, make sure to clearly communicate the type of messages you will be sending.
- DO NOT use Call-Em-All to send messages to phone numbers that were not given directly to you or your organization.
- DO NOT use Call-Em-All to initiate:
- Political calls - including calls for soliciting votes or supporting/opposing issues.
- Telemarketing or promotional calls - including any call designed to induce the purchase of a good or service. Put simply, don’t use our service to encourage people to buy something. Period.
- Charitable contribution calls - including calls to previous donors.
- Note: Although some of the above listed calls may be legal in certain circumstances, we respectfully decline to allow this traffic on our network.
- If you’d like to research laws and regulations affecting our group messaging service, here’s a good start: