Our Unorthodox Take on Terms of Use and Privacy Policy

Brad Herrmann by Brad Herrmann

We at Call-Em-All work hard to try to keep things simple.  Sounds easy enough - who doesn't like simple, right? But how do you do simple when it comes to legal documents like our Terms of Use? All that legal terminology is definitely NOT simple. That didn't sit well with us so we decided to try something different - and our attorneys actually went along with it!

Our idea was simple: we'd like to translate the fancy legal terms into plain English and put it right next to the official legal terms. (Disclosure: We saw this concept somewhere else and loved it, but we can't remember where). Of course, we didn't intend to replace the official legal document but we wanted people to know what it was saying and why it was there. Our attorneys agreed to this idea but then they got nosy and told us that our Privacy Policy was outdated and not very thorough. So, we naturally agreed to change the Privacy Policy but wanted to put it in plain English too.

Terms of Use - What changed?

Our Terms of Use actually changed very little. The biggest change was that we added the plain English version on the right side of the page. Now, you can get a quick idea of what you're agreeing to without wading through all the annoying legal text.

Privacy Policy - What changed?

In the words of our attorneys, our new Privacy Policy is "more robust and comprehensive." I agree, but it also has a lot more legalese. Unfortunately, the Privacy Policy doesn't lend itself to simple plain-English translations like the Terms of Use does. So, I wrote a letter that explains our approach to privacy in plain English. I hope this effectively conveys our commitment to data privacy.

About Call-Em-All

Call-Em-All's mass texting service, voice broadcasting, and text conversations help organizations deliver important messages quickly and maintain better engagement with contacts.

Since 2005, we've delivered more than 1.2 billion voice calls and text messages for companies in healthcare, education, staffing & human resources, property management, utility, non-profits, and religious groups.

We're different because of our culture. We believe it's our biggest competitive advantage. We're passionate about creating positive experiences for our customers, and ensuring that our platform isn't being used to spam marketing or political messages.

fill-headshot-lightblue Brad Herrmann fill-headshot-dots About Brad Herrmann
Brad Herrmann is the founder and president of Call-Em-All, an automated calling and group texting company that provides solutions for small and medium sized businesses, large corporations, membership organizations, community groups, and individuals. Since 2005, Call-Em-All has grown to send more than 5 million group calls and texts each month. Brad is a graduate of Texas A&M University.

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